When you receive an order, if you are not pleased you may return your purchase up to fourteen (14) days after the shipping date and your money will be returned without question assuming the items are in the same condition as when received.*

After the fourteen (14) day period and up to one (1) month after the shipping date, a Customer can return purchased items for an online store credit.*

After the one (1) month period from the shipping date, purchased items cannot be returned.

ShamaraCustomJewelry.com guarantees all jewelry purchases up to three (3) months after the shipping date.*

*Products must be returned in the same condition as when sold and undamaged. Shipping and handling costs are the Customer’s responsibility. If a return order is damaged or lost in transit, it is the Customer's responsibility for claims research, filing and collections.